cricket99 Terms & Conditions
— Rules Governing Platform Use

1 Acceptance of Terms

By accessing the cricket99 platform at cricket99.app, creating a cricket99 account, or placing any bet or wager on any cricket99 product — including but not limited to cricket99 Casino, the cricket99 sportsbook, the cricket99 Cockfighting lobby, and the cricket99 Jackpot Slots section — you enter into a legally binding agreement with cricket99 and confirm your full acceptance of these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, you must immediately discontinue use of the cricket99 platform and close your account by contacting the cricket99 support team. Continued use of cricket99 following notification of any amendments to these Terms constitutes acceptance of the revised document.

2 Eligibility and Registration

Use of the cricket99 platform is restricted to the following categories of eligible persons:

• Individuals who are at least 18 years of age at the time of registration and at all times during use of the cricket99 platform;
• Individuals who are not currently subject to a self-exclusion order on any cricket99 account;
• Individuals registering on their own behalf and not as an agent or on behalf of any other person;
• Individuals for whom the use of online gaming and betting services is not prohibited under any applicable law in their jurisdiction.

Each player may hold only one (1) cricket99 account. The creation of multiple accounts — whether using the same identity, different identities, or shared payment details — constitutes a material breach of these Terms and will result in immediate account closure with forfeiture of all balances.

During the registration process, Pakistan players are required to provide accurate, complete, and current personal information, including a valid Pakistan mobile number. cricket99 reserves the right to verify the identity of any player at any time by requesting government-issued documentation, proof of address, or proof of payment method ownership. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension or closure.

3 Account Responsibilities

Each cricket99 account is personal to the registered player. You are solely responsible for:

• Maintaining the confidentiality of your cricket99 Login credentials, including your username, password, and any two-factor authentication codes;
• All activity that occurs under your cricket99 account, whether or not such activity was authorised by you;
• Keeping your registered contact details current and accurate, including your Pakistan mobile number and any email address on file;
• Logging out of your cricket99 account after each session, particularly when accessing cricket99 from a shared or public device.

If you suspect that your cricket99 account credentials have been compromised, you must notify the cricket99 support team immediately via live chat at cricket99.app. cricket99 will take prompt action to secure the account but bears no responsibility for losses arising from unauthorised access where the player failed to safeguard their credentials.

4 Deposits and Withdrawals

All cricket99 accounts for Pakistan players operate exclusively in Pakistani Rupees (PKR). cricket99 accepts deposits via the following verified Pakistan payment channels: Easypaisa, JazzCash, Raast, HBL bank transfer, UBL bank transfer, MCB Bank transfer, Meezan Bank transfer, Bank Alfalah transfer, USDT TRC20, and USDT BEP20.

Minimum and maximum deposit limits apply per transaction and per payment method. The current limits for each payment channel are published in the cricket99 cashier and are subject to change. cricket99 does not charge fees on standard Pakistan deposit and withdrawal transactions; however, third-party fees imposed by payment providers are beyond cricket99's control.

Withdrawal requests to Easypaisa and JazzCash wallets are typically processed within three (3) minutes of submission. Bank transfer withdrawals may take up to twenty-four (24) hours depending on the receiving institution's processing times. cricket99 reserves the right to conduct identity verification checks before processing any withdrawal and may place a hold on a withdrawal pending satisfactory verification.

cricket99 maintains an anti-money laundering (AML) compliance programme. Deposits and withdrawal patterns that trigger AML thresholds may be subject to additional scrutiny. Pakistan players may be required to provide source-of-funds documentation for transactions exceeding applicable thresholds.

5 Bonuses and Promotions

cricket99 offers various bonuses and promotional incentives to Pakistan players, including but not limited to: welcome deposit match bonuses, weekly reload bonuses, free spin allocations, cashback offers, and VIP loyalty rewards. All bonuses are subject to:

• The specific terms and conditions published alongside each individual promotion on the cricket99 promotions page;
• The general bonus terms set out in this section;
• These Terms & Conditions in their entirety.

Unless explicitly stated otherwise in a specific promotion's terms, bonus funds and free spin winnings carry a wagering requirement that must be completed before any associated funds become withdrawable. Wagering requirements must be met within the validity window stated in the specific promotion's terms — unused bonus balances and incomplete wagering requirements will expire upon conclusion of the validity period.

cricket99 reserves the right to withdraw, amend, or cancel any bonus or promotional offer at any time. In the event of a breach of bonus terms — including but not limited to multi-accounting or systematic exploitation of promotional offers — cricket99 reserves the right to void all associated bonus funds and any winnings derived from such funds.

6 Game Rules and Betting

All casino games available through cricket99 Casino are provided by certified third-party game providers and operate according to the rules published by each respective provider. The outcome of all RNG (Random Number Generator) games is determined by the game software. cricket99 does not influence or alter the outcome of any game.

Live dealer games are conducted by professional croupiers operating under their respective studio rules. In the event of a discrepancy between a live stream and the game software, the game software result shall prevail for settlement purposes.

Sports betting wagers placed on the cricket99 sportsbook — including HBL Pakistan Super League markets, international cricket, Cockfighting, and all other sporting events — are settled in accordance with the cricket99 sports betting rules applicable at the time of bet placement. All settled bets are final. Cricket99 reserves the right to void bets in circumstances including but not limited to: incorrect odds published in error, data feed failures, or confirmed match irregularities.

Minimum and maximum stake limits apply per game, per market, and per event on cricket99. Current limits are displayed within each game and within the cricket99 sportsbook interface at the time of wagering.

7 Prohibited Conduct

The following conduct is strictly prohibited on the cricket99 platform and constitutes a material breach of these Terms & Conditions:

• Providing false, incomplete, or misleading information during registration or at any subsequent point;
• Creating more than one cricket99 account, whether under the same or different identities;
• Using the cricket99 platform while subject to a self-exclusion order;
• Colluding with other players in casino games, poker, or any other game format where collusion could affect outcomes;
• Using automated betting software, bots, scripts, or any technological tool not explicitly authorised by cricket99 to place bets or interact with the platform;
• Exploiting technical errors, software bugs, or incorrectly quoted odds in bad faith to gain an unfair advantage on cricket99;
• Engaging in any form of chip dumping, match-fixing, or any other conduct that undermines the integrity of cricket99 or its game content;
• Using the cricket99 platform for money laundering or any other illegal financial activity;
• Allowing any third party to access or use your cricket99 account;
• Attempting to gain unauthorised access to other players' cricket99 accounts or to the cricket99 platform infrastructure.

cricket99 reserves the right to suspend or permanently close any account found to have engaged in prohibited conduct, with immediate forfeiture of all PKR balances, bonus funds, and pending withdrawals. Where prohibited conduct involves suspected criminal activity, cricket99 reserves the right to report the matter to relevant authorities.

8 Intellectual Property

All content on the cricket99 platform — including the cricket99 brand name, logo, website design, software, game interfaces, text, graphics, icons, and all other elements — is the exclusive intellectual property of cricket99 or its licensed game providers and is protected by applicable intellectual property laws.

Pakistan players are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the cricket99 platform solely for personal entertainment purposes. No part of the cricket99 platform may be copied, reproduced, distributed, modified, or commercially exploited without the prior written consent of cricket99.

9 Privacy and Data

cricket99 collects, processes, and stores personal data provided by Pakistan players in accordance with the cricket99 Privacy Policy, which forms an integral part of this agreement and is available at cricket99.app/privacy-policy. By accepting these Terms & Conditions, you also accept the cricket99 Privacy Policy in its entirety.

cricket99 uses player data to operate accounts, process PKR transactions, verify identity, detect fraud, improve the platform, and communicate relevant promotional information where consent has been provided. cricket99 does not sell personal data to third parties for marketing purposes.

10 Responsible Gaming

cricket99 is committed to promoting responsible gaming among all Pakistan players. The cricket99 platform provides the following tools to all registered players, accessible via Account Settings at any time:

• Deposit Limits — daily, weekly, and monthly PKR deposit caps;
• Loss Limits — maximum PKR loss thresholds over defined periods;
• Session Time Alerts — notifications at pre-set session durations;
• Reality Checks — on-screen reminders of time elapsed and total amounts wagered;
• Self-Exclusion — voluntary account suspension from 24 hours to permanent closure.

All responsible gaming tool activations take effect immediately upon submission. cricket99 encourages Pakistan players to use these tools proactively. If gambling is causing distress or financial difficulty, players should activate self-exclusion immediately and seek support. Further information is available on the cricket99 Responsible Gaming page at cricket99.app/responsible-gaming.

11 Account Suspension and Closure

cricket99 reserves the right to suspend or permanently close any player account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Failure to complete identity verification within a required timeframe;
• Suspected fraudulent, illegal, or AML-triggering activity;
• Multi-account activity;
• Player-requested self-exclusion;
• Regulatory or compliance requirements.

Players who wish to voluntarily close their cricket99 account may do so by contacting the support team via live chat. Upon voluntary closure, any real-money PKR balance remaining in the account will be returned via the player's registered Pakistan payment method following successful identity verification. Bonus funds that have not satisfied applicable wagering requirements will be forfeited upon account closure.

12 Limitation of Liability

To the maximum extent permitted by applicable law, cricket99 shall not be liable to any Pakistan player for:

• Any direct, indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, the cricket99 platform;
• Any loss of PKR funds, winnings, or bonuses attributable to technical failures, internet connectivity issues, or third-party payment provider errors beyond cricket99's reasonable control;
• Any interruption, suspension, or discontinuation of cricket99 services for maintenance, regulatory, or emergency reasons;
• Any decisions made by game providers regarding game rules, payouts, or technical outcomes within their respective game software.

cricket99 makes no warranties, express or implied, regarding the uninterrupted or error-free availability of the platform. The cricket99 platform is provided on an "as is" and "as available" basis. Pakistan players access and use the cricket99 platform at their own risk.

13 Amendments to These Terms

cricket99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Where changes are material, cricket99 will endeavour to provide Pakistan players with reasonable notice via the contact details registered to their account. The updated Terms will be published at cricket99.app/terms-and-conditions with a revised effective date.

Continued use of the cricket99 platform following the publication of revised Terms & Conditions constitutes your acceptance of those revised Terms. If you do not accept the revised Terms, you must cease use of cricket99 and close your account.

14 Governing Law and Dispute Resolution

These Terms & Conditions, and any dispute or claim arising out of or in connection with them, shall be interpreted in accordance with applicable law. In the event of a dispute between a Pakistan player and cricket99, both parties agree to first attempt resolution through direct communication with the cricket99 support team.

Pakistan players with unresolved complaints may escalate the matter in writing to the cricket99 compliance department at [email protected] (plain text — not a clickable link). cricket99 will acknowledge escalated complaints within two (2) business days and provide a substantive response within fifteen (15) business days. Where a satisfactory resolution cannot be reached through internal channels, players may seek external dispute resolution through appropriate channels available to them.

15 Contact Information

For questions regarding these Terms & Conditions, account queries, or any other cricket99-related matter, Pakistan players may contact the cricket99 support team through the following channels:

• Live Chat: Available 24/7 directly within the cricket99 platform after login;
• WhatsApp and Telegram: Available 24/7 — contact details provided within the cricket99 platform;
• Email: [email protected] (plain text address — not a clickable link).

The cricket99 support team responds in English and is available around the clock, including during Pakistan public holidays and major cricket events such as HBL Pakistan Super League fixtures. Response times via live chat are typically under two minutes during all operating hours.